Customer Service

Shipping & Delivery
We dispatch within 24 hours.
We deliver all over the world, if your country is not in the shipping list at checkout please contact us.
Delviery to the USA the price includes all Duty and shipping costs. If you have any questiosn just contact us we get back really quick. Delivery to the USA is usually within 7 days or less.
Privacy & Security
Please see our privacy page.
Returns & Replacements
A 90 day money back guarantee (excluding return shipping costs) for all orders returned (excluding custom specials) in original condition within 90 days of receipt.
Generally we will do anything we can, to ensure you are happy buying from us. Contact us first about any problem you have and we will get back to you quickly.
We will not refund more than the original cost charged of the order under any circumstances. This is addition to your statutory rights. When returning goods please mail them to our mailing address below enclosing a cover note.

Moove MTB Limited
Block A1 (Vision Building)
East Point Business Park
Dublin 3

Could you also please write on the parcel and on any customs documents "return item goods of Irish origin" .
We accept orders online, and also by phone.
Payment, Pricing & Promotions
We accept PayPal and Credit Card, at this time we debit in EURO, you will see the dollar amount on the paypal transaction page before you complete your transaction.